The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
More information on the NHS Friends and Family Test
Below are the results from the friends and family test received by the practice on a monthly basis and a random selection of comments written by registered patients.
March 2024
Very good: 55
Good: 22
Neither good/poor: 4
Poor: 3
Very Poor: 3
No answer: 3
Total: 90
January 2024
Very Good: 52
Good: 19
Neither good nor poor: 10
Poor: 2
Very poor: 6
No answer: 3
December 2023
Very Good: 46
Good: 14
Neither good nor poor: 1
Poor: 5
Very poor: 3
No answer: 3
"Felt like i was listened to and my treatment plan was set and organised."
November 2023
Very Good: 62
Good: 21
Neither good nor poor: 4
Poor: 3
Very poor: 5
October 2023
Very Good: 118
Good: 33
Neither good nor poor: 5
Poor: 6
Very poor: 8
"very good and friendly"
September 2023
Very good: 84
Good: 36
120 in total
"clean environment, very understanding"
August 2023
Very Good: 14
Good: 7
Poor: 2
Very Poor: 1
"always very helpful and professional, go above and beyond, always very friendly"
"always good service throughout practice"