The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Click here for more information
Below are the results from the friends and family test received by the practice on a monthly basis and a random selection of comments written by registered patients.
October 2023
Very Good: 118
Good: 33
Neither good nor poor: 5
Poor: 6
Very poor: 8
"very good and friendly"
September 2023
Very good: 84
Good: 36
120 in total
"clean environment, very understanding"
August 2023
Very Good: 14
Good: 7
Poor: 2
Very Poor: 1
"always very helpful and professional, go above and beyond, always very friendly"
"always good service throughout practice"
Additional Questions
Privacy Protection
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission.
Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice.
The information is used for quality monitoring purposes, in line with the expectations of the patients submitting
the feedback.
The form does not require personal information. Any personal information transmitted via this form may be anonymised
by the Practice when this is required to ensure compliance with General Data Protection Regulation.
All submissions are collated and sent to NHS England.
This information is retained for up to 28 days.
Learn more about our Privacy Policy and
Terms of Use.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.