Prescriptions

Repeat Prescriptions

You can order repeat prescriptions online:

Using your NHS account (through the NHS website or in the NHS app)
Use Patient Access.

Please do not make an appointment with a Doctor for repeat prescriptions.

You can either post the request in the letterbox of the surgery front door or order from your pharmacy.

You must order any repeat prescriptions from your nominated pharmacy up to one week before your medication runs out.

Please be aware prescriptions take 2 to 3 working days to be processed from pharmacy to surgery. It then takes up to two working days for your request to be actioned.

Patients on regular medication will need repeat prescriptions. If you have more than one repeat prescription, please try and order all your items together.

Housebound patients only, may make a request by phoning the surgery on 0121 526 2233 after 10.00am.

If you prefer, we can post the prescription back to you. You will need to provide a stamped, addressed envelope and this will depend on the medication. Or we can hand your prescription direct to one of the Chemists that collect prescriptions from us.

Urgent Prescription Policy

Leaving your medication order late is not advised because we cannot guarantee urgent requests immediately.

In order to provide safe and fair service to all our patients urgent requests will be passed to a GP and the item will be issued if required during that day electronically via Electronic Prescription Service.

You can also take your repeat prescription counterfoil to your usual pharmacy and they can issue you with a small quantity to tide you over until your repeat prescription is issued; there may be a charge for this.

We will not issue urgent prescriptions for items that can be bought over the counter.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Online, on the app or website where you order repeat prescriptions
At your GP practice
At any pharmacy that accepts repeat prescriptions

Find a pharmacy

Local Pharmacies

Click here to find a pharmacy

Medication reviews

If you have a repeat prescription the Clinician will give you advice on when to book a medication review. Please book a routine appointment for your review.

Click here for an online Medication Review form

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

Click here for the NHS Medicines A to Z